Shipping policy

Delayed or Missing Orders

If your order has not arrived, please allow up to 10 working days from the date of dispatch before a replacement can be issued.
This allows sufficient time for Royal Mail to complete delivery, as occasional delays can occur that are outside of our control (such as bank holidays or peak delivery periods).

If your order still has not arrived after 10 working days, please contact us at info@peffypads.co.uk and we will be happy to investigate and arrange a replacement where appropriate.